Consulting & Advisory Solutions

• Directed training needs analyses and curricula design to enhance employee skills, performance, and system adoption.

• Supervised instructional designers to create blended training programs (e-learning, ILT, webinars, job aids) and managed support teams for delivery, help desk, and system implementation.

• Applied adult learning principles and secured stakeholder approval for large-scale system training rollouts.

• Increased Deloitte’s SIOP podcast listenership by 50% through targeted marketing strategies.

• Authored Deloitte’s POV on the Great Resignation and created surveys in Tableau to standardize delivery across six accounts.

• Co-authored management proposals leveraging I-O psychology expertise.

• Redesigned DEIA competency frameworks, hiring assessments, and workforce planning strategies to improve efficiency, objectivity, and retention.

• Increased recruitment performance by 89% and cut hiring timelines by 50% through outreach campaigns and new assessment tools.

• Developed scalable automation platforms that reduced workload for 20K+ applications by 33%.​​

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• Developed organizational development solutions for NSA at ICF International, including competency models, curriculum audits, and psychometric assessments.

• Strengthened Michigan DHHS through roles in legal hearings, labor relations, and child welfare casework, reducing turnover by 60% and improving performance by 80%.

• Early work emphasized assessment design, HR policy, and workflow efficiency.

• Served as SME for Child Welfare training and founded leadership teams to align best practices.

• Directed AI communication strategies, advisory events, and firmwide visibility initiatives.

• Delivered winning proposals and secured a $3M STEM contract through RFP leadership and innovative business partnering.

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• Built HR, engagement, and clinical programs for Origami Brain Rehabilitation, private estates, and Gould Expediting.

• Directed Sears store openings, marketing campaigns, and daily operations while training staff and leading customer experience initiatives.

• Early leadership roles built strong foundations in employee relations, customer service, and operational strategy.